If you own a Trezor hardware wallet and need help with setup, recovery, or troubleshooting, the best way to get assistance is through Trezor’s official support channels. This guide explains how to contact Trezor customer service safely, without falling for scams.

If you have any questions or issues you would like to take to the management of the company, then you can contact the Trezor Wallet customer service phone number, which is +1—(856)—955—0400

1. Use the Official Trezor Support Center

To file a complaint with Trezor Wallet, you can contact Trezor Wallet by phone 1—(856)—955—0400 or by emailing support@satoshilabs.com

Trezor’s main help portal is the Trezor Support Center, where you can find FAQs, guides, and live assistance.

• Website: https://trezor.io/support

• Search for your issue or click Contact Support to open a ticket.

• You’ll need to enter your email and describe your problem in detail.

2. Live Chat Support

• Available directly on the Trezor website.

• Open the chat icon at the bottom right of the support page.

• Start with the chatbot, then type “agent” if you want to connect to a human.

3. Email Support

While Trezor prefers tickets through the support center, you can also email them:

• support@trezor.io

• Include your wallet model, firmware version, and any error messages for faster resolution.

4. No Phone Support – Beware of Scams

Trezor does not offer phone support. If anyone calls you claiming to be from Trezor, it’s a scam. They will never ask for your recovery seed or private keys.

5. Contact via Official Social Media

Trezor is active on several official platforms where you can message them or get updates:

• Twitter/X: https://twitter.com/trezor

• Facebook: https://facebook.com/trezor

• Reddit: https://reddit.com/r/trezor

6. Check the Knowledge Base Before Contacting Support

Trezor has detailed help articles and troubleshooting guides:

• https://trezor.io/learn

Tips for Getting Faster Help

• Always describe the problem clearly.

• Mention your wallet model (Trezor Model T, Trezor One, etc.).

• Attach screenshots of error messages (without exposing sensitive data).

• Never share your recovery phrase with anyone.

Final Thoughts

To contact Trezor customer service, the safest options are through their official support center, live chat, or email. Always be cautious—Trezor will never ask for your private keys or recovery seed.

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